Be very careful if you think about M&S being safe. I paid for a top in Nov 09, they told me that they had refunded me and it was put straight into my bank. I complained again in Dec 09 TWICE, the stated the refund had gone in on the 1 Dec. Still nothing in Jan 10. I have written to the Chairman in Dec 09 and he’s too ignorant to reply either. So everything he says on the website is a load of crap. It’s about time we the consumers stopped buying from companies like this and when they close, then they will realise that it is us that keep them in their overpaid jobs.

DO NOT ORDER FROM UGGMART.COM YOU WILL NOT RECEIVE YOUR ORDER!! THEY WILL RIP YOU OFF AND ALL CONTACT WITH THEM WILL BE IGNORED!!

We placed an order 7th Dec, it’s now 1st Feb we still do not have it. All contact we have tried to make with them gets ignored or they tell you a load of lies!! Have raised a dispute through Paypal as they can’t seem to pull their fingers out and sort this out any other way!!

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Website: uggmart.com

L. Kelman

I placed an order with Debenhams online before Christmas and when it arrived it was one item short. The despatch note stated it was included but it was missing so I had to call. When I called the opporator had no idea why it wasnt included if there was no note in the bag, after investigating she told me it was out of stock. I asked if i could have a replacement I was told there would be another delivery charge, I asked to speak to a manager I was told there wasnt one available and I would have to wait online (not free phone). I asked for a call back they said they cannot do this. I was not going to pay more money to wait on the phone to complain so I emailed them. I have not had a response from them even though I have emailed them twice since the begining of January and I have not had any confirmation that the item has been deducted from my card bill. I cannot call them again without further charge to me. Their customer service is non existant.

I am not one to get upset, but I hate giving people money over the phone, and then when I do and I am promised quality customer service, a quality cabin, and all I get is a package of mouldy Sticks from Romania, and a driver that is rude and the windows and doors are broken, plus there is not enough timber to finish the building, I then call them and they never answer the phone, I call the citizen advice bureau and they tell me they have heard of this company, it makes me very nervous. And when I do get someone on the phone their English is appalling. I would not have bought this cabin if I knew it was coming from Romania or from Romanians. Is Cedexx Log Cabins a scam??
Please can anyone comment?
Thanks

Paul Dunne.

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Website: www.logcabinbuildings.co.uk